Giving Provider Change August 1st
Heritage Fellowship has transitioned to a new electronic giving platform called Subsplash that reduces costs and makes it easier and more convenient to manage contributions. The new platform is part of a complete church management solution that will facilitate our mission of serving and reaching others with the Gospel of Jesus Christ!
While you will still be able to give via our current provider, Pushpay, all giving links on both the website and the mobile app now direct you to our new Subsplash giving page. Although the page looks slightly different, the giving process is generally the same. The main difference is that the new platform uses email as primary identifier instead of email.
While you will still be able to give via our current provider, Pushpay, all giving links on both the website and the mobile app now direct you to our new Subsplash giving page. Although the page looks slightly different, the giving process is generally the same. The main difference is that the new platform uses email as primary identifier instead of email.
Create or manage Subsplash account
A Subsplash account facilitates giving by allowing you to save payment methods and view giving history. You can manage your account in the profile section of this app by clicking the icon in the top-right corner on the previous screen.
The HFCUS Subsplash Account Setup Guide walks you throuigh the process of creating your account. Once created, you will also be able to manage your contact information.
The HFCUS Subsplash Account Setup Guide walks you throuigh the process of creating your account. Once created, you will also be able to manage your contact information.
How do I designate where my gift goes?
You can designate where your contribution goes by selecting the appropriate fund on the giving page. Available funds with explanations are listed below:
- Tithes - General operating fund used to finance the ongoing operations of the church. This designation is for your Biblical tithe.
- Special Speaker - Select this option when giving to a guest minister and list their name in the memo section.
- Missions - Contributions can be made to the general Mission Fund (for all church supported missionaries) or a designated beneficiary in the list. If a person is not listed, select Mission Fund and type the person or organization in the memo field.
- "Special Speaker" - Use this option for guest ministers and other individuals or organizations. Please include a description in the memo field.
- "Other" - use to specify a specific person, area, need, etc. not covered in the other options.
How do I link cards and bank accounts?
You can link up to five payment methods to make future giving easier by not having to enter in payment information each time you give. The guides below walk you through the setup steps.
HFCUS Add Credit / Debit Card Guide
HFCUS Subsplash Link Bank Account Guide
HFCUS Add Credit / Debit Card Guide
HFCUS Subsplash Link Bank Account Guide
How do I manage recurring contributions?
For some that give a fixed amount on a regular basis, it is more convenient to schedule contributions rather than manually submit the same amount each week. For assistance on setting up a recurring contribution, you can use this HFCUS Subsplash Recurring Contribution Management Guide as a reference.
How do I view my giving history?
Pushpay
You have until July 31st to og into your account and download any giving history. You can access their site using this link.
Subsplash
You can view your giving history on the Subsplash website or in the profile section on the church app.
Non-Electronic giving prior to 2024
For information on contributions submitted via cash, check ACH and other methods prior to 2024, please contact the church office. The new giving platform, Subsplash, only contains giving information going back to January 1st, 2024.
You have until July 31st to og into your account and download any giving history. You can access their site using this link.
Subsplash
You can view your giving history on the Subsplash website or in the profile section on the church app.
Non-Electronic giving prior to 2024
For information on contributions submitted via cash, check ACH and other methods prior to 2024, please contact the church office. The new giving platform, Subsplash, only contains giving information going back to January 1st, 2024.
Will I receive a giving statement?
Yes, we mail out yearly giving statements by January 31st for the previous year based on the contact information we have on file. If you do not receive your statement by January 31st, please contact the church office at 859.525.1124.
Starting in 2026, you will receive one statement for all contributions. Previously, donors received separate statements for electronic and non-electronic (cash, check, ACH, etc.).
Starting in 2026, you will receive one statement for all contributions. Previously, donors received separate statements for electronic and non-electronic (cash, check, ACH, etc.).
What is the deadline for annual contributions?
Cash, check, card, and other contributions must be received or postmarked by December 31st to be included on your giving statement for that year. Online transactions must be initiated by 11:59 pm ET on December 31st to be included. Please contact the church office at 859.525.1124 with any questions regarding contribution deadlines.
How can I give non-cash gifts to the church?
Did you know you can donate non-cash gifts? If you have a non-cash gift and would like to discuss giving options, please call the church office at 859.525.1124.
Do you offer financial classes?
Yes, Roger and Liz Hamm periodically host Dave Ramsey's Financial Peace University classes. For information on the next upcoming sessions, check out the upcoming events section on the website or call the church office at 859.525.1124.
What if I live outside of the Unites States?
Individuals from any country can give a one time gift through our website using an accepted credit card. If you live outside of the United States and have questions about giving, please call the church office at 859.525.1124.
What if I have a question not addressed here?
Please call the church office at 859.525.1124 for additional assistance.